Frequently Asked Questions

What is The HR Start Up Co.?

We’re here to take the pain out of HR for founders and small businesses. Think ready-to-use templates, bundles, and subscriptions; created by HR specialists, written in plain English, and designed so you can get back to running your business.
Are your templates legally compliant?

Our templates are built in line with Australian workplace requirements and updated as legislation changes. They’re drafted by HR professionals (not lawyers), so they’re practical, easy to use, and founder-friendly. If you ever need tailored legal advice, we recommend checking with a lawyer.
What’s the difference between templates, bundles, and subscriptions?

Quick breakdown:

  • Templates = a single doc for a one-off HR need.
  • Bundles = curated packs to cover a business stage (like hiring or performance).
  • Subscriptions = our full HR library + updates whenever the laws change.

Want the side-by-side detail? Compare our Plans.
Do you update templates when legislation changes?

Yep. Subscribers automatically get the latest versions as soon as they’re released. That way, you’ll never be left with out-of-date HR policies gathering dust.
How do I receive and customise my templates?

Instantly. Once you check out, your templates are ready to download and edit in Word. Drop in your logo, tweak the text, and you’re good to go in minutes.
What if I don’t know where to start?

Easy; grab our free HR Audit. In five minutes you’ll know your gaps and exactly which templates, bundle, or subscription will set you up properly.
Why should I choose this over a lawyer or consultant?

Because you don’t want to spend thousands every time you need a contract or policy. We give you everything upfront at a fraction of the cost, in plain English, and designed for the way founders actually work. Lawyers and consultants are great for complex, one-off advice; we’re here for everything else.
Do you offer refunds?

Because our products are instant digital downloads, we can’t offer refunds once you’ve accessed them. Not sure what you need? Start with our free HR Audit or grab a single template before diving into a bundle or subscription.

And if you’re still unsure, reach out to us. After all, we’re founders too, and we’re here to help you work out what’s right for your business.